Connecting Customers, Businesses and Insights

A New Era of
Customer Engagement

UniPoint is the next-generation loyalty ecosystem designed to transform how businesses engage, reward, and retain their most valuable customers.

Ready to served retail businesses across Asia

F&B Cafes & Dining

Beauty & Wellness

Grocery & Essentials

Sports & Gym

Community & Services

Fashion & Retail

Travel & Bookings

Education & Training

The Reality of Modern Loyalty

What's the Secret to
Winning True Loyalty?

The most successful brands turn casual buyers into lifelong fans by focusing on four simple principles.

Exciting & Attainable Rewards

Keep customers motivated with meaningful perks that match their spending habits and are easy to unlock.

Precision-Targeted Promotions

Deliver the right offer to the right person, maximizing your impact and protecting margins while driving true loyalty.

Seamless & Instant Onboarding

Eliminate friction with a quick, hassle-free sign-up process that gets customers engaged from their very first visit.

Actionable Customer Insights

Unlock the power of your POS data to deeply understand behavior, easily segment your audience, and run smarter campaigns.

Introducing UniPoint

One Platform. Four Powerful Capabilities.

Unified Ecosystem

Connect your business into one powerful loyalty network that reaches more customers across all brands in the ecosystem.

Stronger Customer Engagement

Identify, reward, and re-engage the right loyal customers with targeted campaigns and automated WhatsApp journeys.

Actionable Insights

Understand customer behaviour — what they buy, how often, and what they prefer — then run smarter promotions.

Seamless Integration

API ready and POS compatible. Quick start with minimal setup — go live within one business day.

Every customer gets their own experience

👩

Rina K.

Gold Member

+480 pts

👨

Budi S.

Win-back

Offer Sent

👩‍🦱

Maya A.

Platinum

2× pts

🧑

Dani P.

New Member

Welcome!

Key Features

Built to Grow Every Retail Business

Understand & Target

Know who your best customers are — and reach them

See what customers buy, how often they visit, and what they prefer. Identify loyal, inactive, and high-value customers — then send targeted promotions that bring them back.

✓

Understand Customer Behaviour

✓

Identify the Right Customers

✓

Send Targeted Promotions

Engage Automatically

Trigger-based journeys & WhatsApp engagement

Automatically trigger messages or rewards based on customer actions — first visit, birthdays, or inactivity. Reach customers at the right moment via WhatsApp.

✓

Automated Customer Journeys

✓

WhatsApp Engagement

✓

Timely Promotions

Analytics

Deep Customer Understanding

Move beyond transactions to truly understand purchase behaviour, frequency, and preferences across your entire customer base.

Integration

API Ready & POS Integration

Integrate with existing POS or CRM systems via our documented API. Quick start with minimal setup, full data migration support included.

Multi-outlet

Automate Customer Journeys

Automatically trigger messages, rewards, and promotions based on customer actions — first visit, birthdays, or inactivity.

Results Our Partners See

2.1×

more repeat visits

+25%

avg spend per member

+30%

win-back campaign open rate

What Business Owners Say

Real Results, Real Brands

"Within 2 months, our repeat customer rate jumped from 40% to 68%. The win-back campaigns are a game changer."

Andika N.

Fashion boutique, Bandung

"Finally I know exactly who my VIP customers are. UniPoint helped me give them something special — and they noticed."

Siti R.

Wellness studio, Jakarta

"Setup took one afternoon. Now our loyalty system runs on autopilot and customers actually ask about their points."

Hendra W.

Electronics store, Surabaya

Partner with UniPoint Today

Ready to Join the UniPoint Ecosystem?

Schedule a demo and see how UniPoint transforms customer engagement for retail brands across Indonesia.

A New Era ofCustomer Engagement

Ready to Join the UniPoint Ecosystem?

A New Era of
Customer Engagement